Active Incident and Maintenance

Updated a few seconds ago

Incident Status

Operational

Components

Critical Power

Locations

DCX-GYR1-S102



September 26, 2026 12:27PM MST
INVESTIGATING

A minor oil leak was observed on the UPS. A small amount of oil is present beneath the unit, with no indication of rapid loss or impact to current operation. The UPS remains online and functioning normally at this time. The vendor has been contacted and will respond at their earliest convenience to investigate the source of the leak and perform any necessary repairs.

Description

DCX Operations has opened a Maintenance Window effective immediately. Work will be conducted in the North side open area and will include dirt work, basic conduit installation, and associated electrical work. No customer impact is expected, and existing data center operations will remain unaffected.

Components

Critical Power, Critical Cooling, Internet Transit, Dashboard, Access Control, Facility, Optical Transport Network

Locations

DCX-GYR1, DCX-GYR1-S101, DCX-GYR1-S102, Global, DCX-PHX2

Schedule

August 11, 2026 6:00AM - October 2, 2026 5:00PM MST



August 11, 2026 6:00AM MST
UPDATE

Scheduled Maintenance is starting.

Description

DCX Operations has opened a Maintenance Window effective immediately. DCX Operations will be performing DX settings changes within S101. No impact to customer service is expected.

Components

Critical Cooling

Locations

DCX-GYR1-S101

Schedule

September 29, 2026 9:00AM - September 30, 2026 5:00PM MST



September 29, 2026 9:00AM MST
UPDATE

Scheduled maintenance is starting.

Critical Power




Operational

Critical Cooling




Planned Maintenance

Internet Transit




Operational

Dashboard




Operational

Access Control




Operational

Facility




Operational

Optical Transport Network




Operational

5

Upcoming Maintenances

2

Incidents Last 30 Days

10

Maintenances Last 30 Days

External Services

Locations

Scheduled Maintenance

Schedule

September 30, 2026 7:00AM - October 1, 2026 5:00PM MST

Components

Critical Cooling

Locations

DCX-GYR1-S101, DCX-GYR1-S102

Description

DCX Operations has opened a Maintenance Window effective immediately. Our critical systems cleaning vendor will be engaged to clean the module service alleys of both modules. No impact to customer service is expected.

Schedule

October 5, 2026 6:00AM - October 8, 2026 5:00PM MST

Components

Critical Cooling

Locations

DCX-GYR1-S101, DCX-GYR1-S102

Description

DCX Operations has opened a Planned Maintenance Window effective immediately. Our HVAC vendor will be onsite conducting Preventative Maintenance activities for the Bard and Roof Top units at the DCXGYR1 campus. No impact to customer service is expected.

Schedule

October 5, 2026 8:00AM - October 6, 2026 5:00PM MST

Components

Critical Cooling

Locations

DCX-GYR1-S102

Description

DCX Operations has opened a Maintenance Window effective immediately. DCX Operations will be performing DX settings changes within S102. No impact to customer service is expected.

Schedule

October 8, 2026 11:00AM - 1:00PM MST

Components

Critical Cooling

Locations

DCX-GYR1-S101, DCX-GYR1-S102

Description

DCX Operations has opened a Planned Maintenance Window effective immediately. DCX will be installing new DX monitoring equipment. No impact to service is expected.

Schedule

October 19, 2026 6:00AM - October 22, 2026 5:00PM MST

Components

Critical Cooling

Locations

DCX-GYR1-S101, DCX-GYR1-S102

Description

DCX Operations has opened a Planned Maintenance Window effective immediately. Our HVAC vendor will be engaged in preventative maintenance activities. No impact to customer service is expected

History (Last 7 days)

Incident Status

Operational


Components

Critical Cooling


Locations

DCX-GYR1-S102




September 29, 2026 7:07AM MST
RESOLVED

Inspected by critical infrastructure vendor. Maintenance check was performed, unit was cleaned and returned to service.

September 26, 2026 12:41PM MST
INVESTIGATING

The Bard Unit is experiencing a minor compressor leak at this time. The HVAC vendor has been engaged and will be out to troubleshoot and diagnose this issue next week. At this stage, the unit is operational.

Description

DCX Operations has opened a Maintenance Window effective immediately. The construction contractor will conduct a required power shutdown in support of the Expansion Project for North Side Open Area. The shutdown will affect the Northwest Ground Station customer only and will not impact data modules S101 or S102.


Components

Critical Power


Locations

DCX-GYR1


Schedule

September 28, 2026 6:00AM - September 29, 2026 6:00AM MST



September 29, 2026 6:00AM MST
UPDATE

Scheduled maintenance is complete.

September 28, 2026 6:00AM MST
UPDATE

Scheduled maintenance is starting.

Description

DCX Operations has opened a Maintenance Window effective immediately. DCX Operations will be conducting minor exterior siding work on the generators. The affected generator will be placed in STOP for the duration of the work as a safety precaution.


Components

Critical Power


Locations

DCX-GYR1-S101, DCX-GYR1-S102


Schedule

September 26, 2026 6:00AM - September 26, 2026 5:00PM MST



September 26, 2026 5:00PM MST
UPDATE

Scheduled maintenance has ended with no impact to customer service.

September 26, 2026 6:00AM MST
UPDATE

Scheduled maintenance is starting.