Planned Maintenance In Progress

Updated a few seconds ago

Planned Maintenance Notice - NORMAL: Bard and RTU Preventative MaintenancePlanned Maintenance

Description

DCX Operations has opened a Planned Maintenance Window effective immediately. Our HVAC vendor will be onsite conducting Preventative Maintenance activities for the Bard and Roof Top units at the DCXGYR1 campus. No impact to customer service is expected.

Components

Critical Cooling

Locations

DCX-GYR1-S101, DCX-GYR1-S102

Schedule

October 5, 2026 6:00AM - October 8, 2026 5:00PM MST


October 5, 2026 6:00AM MST
UPDATE

Scheduled maintenance is starting.
Planned Maintenance Notice - EXPEDITED: (Extended) Expansion Project for North Side Open Area Planned Maintenance

Description

DCX Operations has opened a Maintenance Window effective immediately. Work will be conducted in the North side open area and will include dirt work, basic conduit installation, and associated electrical work. No customer impact is expected, and existing data center operations will remain unaffected.

Components

Facility

Locations

DCX-GYR1

Schedule

October 5, 2026 6:00AM - October 7, 2026 5:00PM MST


October 5, 2026 6:00AM MST
UPDATE

Scheduled maintenance is starting.
Planned Maintenance Notice - NORMAL: S102 DX Settings ModificationsPlanned Maintenance

Description

DCX Operations has opened a Maintenance Window effective immediately. DCX Operations will be performing DX settings changes within S102. No impact to customer service is expected.

Components

Critical Cooling

Locations

DCX-GYR1-S102

Schedule

October 5, 2026 8:00AM - October 6, 2026 5:00PM MST


October 5, 2026 8:00AM MST
UPDATE

Scheduled maintenance is starting.
Planned Maintenance Notice - EXPEDITED: Generator Siding Installation MaintenancePlanned Maintenance

Description

DCX Operations has opened a Maintenance Window effective immediately. DCX Operations will be conducting minor exterior siding work on the generators. The affected generator will be placed in STOP for the duration of the work as a safety precaution.

Components

Critical Power

Locations

DCX-GYR1-S101, DCX-GYR1-S102

Schedule

October 6, 2026 9:00AM - 5:00PM MST


October 6, 2026 9:00AM MST
UPDATE

Scheduled maintenance is starting.

Critical Power




Planned Maintenance

Critical Cooling




Planned Maintenance

Internet Transit




Operational

Dashboard




Operational

Access Control




Operational

Facility




Planned Maintenance

Optical Transport Network




Operational

5

Upcoming Maintenances

4

Incidents Last 30 Days

13

Maintenances Last 30 Days

External Services

Cloudflare

Envoy

Google Cloud

Jira

Slack

Status.io

Locations

Scheduled Maintenance

Planned Maintenance Notice - NORMAL: DX Monitoring Equipment InstallationPlanned Maintenance

Schedule

October 8, 2026 11:00AM - 1:00PM MST

Components

Critical Cooling

Locations

DCX-GYR1-S101, DCX-GYR1-S102

Description

DCX Operations has opened a Planned Maintenance Window effective immediately. DCX will be installing new DX monitoring equipment. No impact to service is expected.
Planned Maintenance Notice - NORMAL: DX Preventative MaintenancePlanned Maintenance

Schedule

October 19, 2026 6:00AM - October 22, 2026 5:00PM MST

Components

Critical Cooling

Locations

DCX-GYR1-S101, DCX-GYR1-S102

Description

DCX Operations has opened a Planned Maintenance Window effective immediately. Our HVAC vendor will be engaged in preventative maintenance activities. No impact to customer service is expected
Planned Maintenance Notice - NORMAL: UPS Preventative MaintenancePlanned Maintenance

Schedule

October 26, 2026 6:00AM - November 4, 2026 5:00PM MST

Components

Critical Power

Locations

DCX-GYR1-S101, DCX-GYR1-S102

Description

DCX Operations has opened a Planned Maintenance Window effective immediately. Our UPS vendor will be engaged with UPS preventative maintenance. No impact to customer service is expected.
Planned Maintenance Notice - NORMAL: DCX OTN MaintenancePlanned Maintenance

Schedule

October 26, 2026 9:00AM - October 30, 2026 5:00PM MST

Components

Optical Transport Network

Locations

DCX-GYR1, DCX-PHX2

Description

DCX Operations has opened a Planned Maintenance Window effective immediately. The DCX OTN will be undergoing maintenance for controller hardware replacements and code upgrades. No impact to customer service is expected.
Planned Maintenance Notice - NORMAL: DX Coil CleaningPlanned Maintenance

Schedule

November 2, 2026 6:00AM - November 6, 2026 5:00PM MST

Components

Critical Cooling

Locations

DCX-GYR1-S101, DCX-GYR1-S102

Description

DCX Operations has opened a Planned Maintenance Window effective immediately. DCX Operations will be conducting DX coil cleaning activities. No impact to customer service is expected.

History (Last 7 days)

Planned Maintenance Notice - EMERGENCY: S102 A4 Coil CleaningPlanned Maintenance

Description

DCX Operations has opened an Emergency Maintenance Window effective immediately. DCX Operations will be completing coil cleaning on S102 A4. No impact to customer service is expected.


Components

Critical Cooling


Locations

DCX-GYR1-S102


Schedule

October 5, 2026 12:15PM - October 5, 2026 2:00PM MST


October 5, 2026 1:44PM MST
UPDATE

The maintenance has ended with no impact to customer service.

October 5, 2026 12:14PM MST
UPDATE

The maintenance is started.
DCXGYR1 Load Transferred To GeneratorsDegraded Performance

Incident Status

Degraded Performance


Components

Critical Power


Locations

DCX-GYR1, DCX-GYR1-S101, DCX-GYR1-S102



October 3, 2026 12:16PM MST
RESOLVED

Event concluded

October 3, 2026 12:16PM MST
MONITORING

Utility power service was restored and load transferred off generator at approximately 11:15am MST. Utility power source has been stable for approximately 1 hour. Event concluded.

October 3, 2026 10:00AM MST
IDENTIFIED

Utility power provider has indicated that outage caused due to damaged electrical equipment. Estimated restoration time is 12:00PM MST. All systems functioned as expected and there was no impact to customer service.

October 3, 2026 9:58AM MST
INVESTIGATING

A interruption to utility power has resulted in an automatic load transfer to the generators.
Planned Maintenance Notice - EXPEDITED: Expansion Project for North Side Open AreaPlanned Maintenance

Description

DCX Operations has opened a Maintenance Window effective immediately. Work will be conducted in the North side open area and will include dirt work, basic conduit installation, and associated electrical work. No customer impact is expected, and existing data center operations will remain unaffected.


Components

Critical Power, Critical Cooling, Internet Transit, Dashboard, Access Control, Facility, Optical Transport Network


Locations

DCX-GYR1, DCX-GYR1-S101, DCX-GYR1-S102, Global, DCX-PHX2


Schedule

August 11, 2026 6:00AM - October 2, 2026 5:00PM MST


October 2, 2026 5:00PM MST
UPDATE

Scheduled maintenance is complete with no impact to customer service.

August 11, 2026 6:00AM MST
UPDATE

Scheduled Maintenance is starting.
Power Sag at Approximately 3:15PMOperational

Incident Status

Operational


Components

Critical Power


Locations

DCX-GYR1-S101, DCX-GYR1-S102



October 1, 2026 5:51PM MST
RESOLVED

At approximately 3:15PM, 10/1/26, DCXGYR1 experienced a utility power sag. Fortunately, the UPS systems maintained load for an average of about 2 seconds across the four UPSs. No source transfer occurred. No Impact to customer service occurred. All systems are nominal at this time.
Planned Maintenance Notice - EXPEDITED: S101 & S102 Module Service Alley CleaningPlanned Maintenance

Description

DCX Operations has opened a Maintenance Window effective immediately. Our critical systems cleaning vendor will be engaged to clean the module service alleys of both modules. No impact to customer service is expected.


Components

Critical Cooling


Locations

DCX-GYR1-S101, DCX-GYR1-S102


Schedule

September 30, 2026 7:00AM - October 1, 2026 5:00PM MST


October 1, 2026 5:00PM MST
UPDATE

Scheduled maintenance has ended with no impact to customer service.

September 30, 2026 7:00AM MST
UPDATE

Scheduled maintenance is starting.
Planned Maintenance Notice - EXPEDITED: S101 DX Settings ModificationsPlanned Maintenance

Description

DCX Operations has opened a Maintenance Window effective immediately. DCX Operations will be performing DX settings changes within S101. No impact to customer service is expected.


Components

Critical Cooling


Locations

DCX-GYR1-S101


Schedule

September 29, 2026 9:00AM - September 30, 2026 5:00PM MST


September 30, 2026 5:00PM MST
UPDATE

Scheduled maintenance is complete with no impact to customer service.

September 29, 2026 9:00AM MST
UPDATE

Scheduled maintenance is starting.
UPS2A MMS/MMU1 Minor Oil LeakOperational

Incident Status

Operational


Components

Critical Power


Locations

DCX-GYR1-S102



September 30, 2026 8:15AM MST
RESOLVED

We have determined that this oil leak is residual oil from the work completed on August 17, 2026. No impact to customer service has occurred and UPS 2A MMU1 is functioning nominally.

September 26, 2026 12:27PM MST
INVESTIGATING

A minor oil leak was observed on the UPS. A small amount of oil is present beneath the unit, with no indication of rapid loss or impact to current operation. The UPS remains online and functioning normally at this time. The vendor has been contacted and will respond at their earliest convenience to investigate the source of the leak and perform any necessary repairs.