Planned Maintenance In Progress

Updated a few seconds ago

DCX GYR1 Site Maintenance (Extended)Planned Maintenance

Description

DCX will be performing work site wide to reconfigure all infrastructure systems to support a new tenant. No expected interruptions to operations are expected during the maintenance window. Extending existing maintenance window to 4/30 (previously ending 4/12).

Components

Facility

Locations

DCX-GYR1

Schedule

April 12, 2026 11:59PM - April 30, 2026 11:59PM MST


April 13, 2026 8:44AM MST
UPDATE

Scheduled maintenance is starting.

Critical Power




Operational

Critical Cooling




Operational

Internet Transit




Operational

Dashboard




Operational

Access Control




Operational

Facility




Operational

Optical Transport Network




Operational

3

Upcoming Maintenances

4

Incidents Last 30 Days

15

Maintenances Last 30 Days

External Services

Cloudflare

Envoy

Google Cloud

Jira

Slack

Status.io

Locations

Scheduled Maintenance

DCX OTN Dark Fiber Provider MaintenancePlanned Maintenance

Schedule

April 27, 2026 10:00PM - April 28, 2026 6:00AM MST

Components

Optical Transport Network

Locations

DCX-GYR1, DCX-PHX2

Description

The dark fiber provider for the DCX OTN has a planned maintenance that will be impactful to the DCX OTN south route. They have indicated that during the change window, it is expected that services will be be impacted for up the length of the maintenance window. If you have services that currently utilize the DCX OTN south path, it is advised to fail traffic to another non-impacted route during the change window.
DCX OTN Dark Fiber Provider MaintenancePlanned Maintenance

Schedule

April 29, 2026 10:00AM - April 30, 2026 6:00AM MST

Components

Optical Transport Network

Locations

DCX-GYR1, DCX-PHX2

Description

The dark fiber provider for the DCX OTN has a planned maintenance that will be impactful to the DCX OTN south route. They have indicated that during the change window, it is expected that services will be be impacted for up the length of the maintenance window. If you have services that currently utilize the DCX OTN south path, it is advised to fail traffic to another non-impacted route during the change window.
DCX OTN Service UpgradePlanned Maintenance

Schedule

April 30, 2026 10:00PM - May 1, 2026 12:00AM MST

Components

Critical Power, Critical Cooling, Internet Transit, Dashboard, Access Control, Facility, Optical Transport Network

Locations

DCX-GYR1, DCX-GYR1-S101, DCX-GYR1-S102, Global, DCX-PHX2

Description

DCX will be performing maintenance to insert gear in line with the OTN composite fiber links to provide additional resilience. During the change window each OTN path (north/south) will experience a brief interruption of approximately 15 minutes. Interruptions will be offset to maintain redundancy between paths.

History (Last 7 days)

DCX OTN Dark Fiber Provider MaintenancePlanned Maintenance

Description

The dark fiber provider for the DCX OTN has a planned maintenance that will be impactful to the DCX OTN south route. They have indicated that during the change window, it is expected that services will be be impacted for up the length of the maintenance window. If you have services that currently utilize the DCX OTN south path, it is advised to fail traffic to another non-impacted route during the change window.


Components

Optical Transport Network


Locations

DCX-GYR1, DCX-PHX2


Schedule

April 22, 2026 10:00PM - April 23, 2026 6:00AM MST


April 23, 2026 6:00AM MST
UPDATE

Scheduled maintenance is complete.

April 22, 2026 10:00PM MST
UPDATE

Scheduled maintenance is starting.
DCX OTN OutageService Disruption

Incident Status

Service Disruption


Components

Optical Transport Network


Locations

DCX-GYR1, DCX-PHX2



April 21, 2026 5:16PM MST
RESOLVED

Service has remained stable. The dark fiber provider indicates that the interruption was caused by a fiber fracture in a case in the field being accessed for an unrelated maintenance.

April 21, 2026 3:47PM MST
MONITORING

Repairs have been completed and service has been restored. Monitoring for stability.

April 21, 2026 3:28PM MST
IDENTIFIED

The dark fiber provider has identified a break on the composite line fiber that caused the loss of light. Repairs underway.

April 21, 2026 2:39PM MST
INVESTIGATING

Received alerts at approximately 2:15pm MST that the DCX OTN north path composite line experienced a loss of light resulting in impact to service.
DCX OTN Dark Fiber Provider MaintenancePlanned Maintenance

Description

The dark fiber provider for the DCX OTN has a planned maintenance that will be impactful to the DCX OTN north route. They have indicated that during the change window, it is expected that services will be be impacted for up the length of the maintenance window. If you have services that currently utilize the DCX OTN north path, it is advised to fail traffic to another non-impacted route during the change window.


Components

Optical Transport Network


Locations

DCX-GYR1, DCX-PHX2


Schedule

April 21, 2026 12:00AM - April 21, 2026 6:00AM MST


April 21, 2026 6:00AM MST
UPDATE

Scheduled maintenance is complete.

April 21, 2026 12:00AM MST
UPDATE

Scheduled maintenance is starting.
EMERGENCY - DCX OTN Dark Fiber Provider MaintenancePlanned Maintenance

Description

The dark fiber provider for the DCX OTN has a planned maintenance that will be impactful to the DCX OTN south route. They have indicated that during the change window, it is expected that no services will be be impacted during the maintenance window but work within a vault containing DCX OTN dark fibers presents a risk. If you have services that currently utilize the DCX OTN south path, it is advised to fail traffic to another non-impacted route during the change window.


Components

Critical Power, Critical Cooling, Internet Transit, Dashboard, Access Control, Facility, Optical Transport Network


Locations

DCX-GYR1, DCX-GYR1-S101, DCX-GYR1-S102, Global, DCX-PHX2


Schedule

April 20, 2026 10:00PM - April 21, 2026 6:00AM MST


April 21, 2026 6:00AM MST
UPDATE

Scheduled maintenance is complete.

April 20, 2026 10:00PM MST
UPDATE

Scheduled maintenance is starting.