Planned Maintenance In Progress

Updated a few seconds ago

DCX GYR1 Site Maintenance (Extended)Planned Maintenance

Description

DCX will be performing work site wide to reconfigure all infrastructure systems to support a new tenant. No expected interruptions to operations are expected during the maintenance window. Extending existing maintenance window to 4/30 (previously ending 4/12).

Components

Facility

Locations

DCX-GYR1

Schedule

April 12, 2026 11:59PM - April 30, 2026 11:59PM MST


April 13, 2026 8:44AM MST
UPDATE

Scheduled maintenance is starting.

Critical Power




Operational

Critical Cooling




Operational

Internet Transit




Operational

Dashboard




Operational

Access Control




Operational

Facility




Planned Maintenance

Optical Transport Network




Operational

3

Upcoming Maintenances

3

Incidents Last 30 Days

14

Maintenances Last 30 Days

External Services

Cloudflare

Envoy

Google Cloud

Jira

Slack

Status.io

Locations

Scheduled Maintenance

EMERGENCY - DCX OTN Dark Fiber Provider MaintenancePlanned Maintenance

Schedule

April 14, 2026 10:00PM - April 15, 2026 6:00AM MST

Components

Optical Transport Network

Locations

DCX-GYR1, DCX-PHX2

Description

The dark fiber provider for the DCX OTN has a planned maintenance that will be impactful to the DCX OTN south route. They have indicated that during the change window, it is expected that no services will be be impacted during the maintenance window but work within a vault containing DCX OTN dark fibers presents a risk. If you have services that currently utilize the DCX OTN south path, it is advised to fail traffic to another non-impacted route during the change window.
EMERGENCY - DCX OTN Dark Fiber Provider MaintenancePlanned Maintenance

Schedule

April 15, 2026 10:00PM - April 16, 2026 6:00AM MST

Components

Optical Transport Network

Locations

DCX-GYR1, DCX-PHX2

Description

The dark fiber provider for the DCX OTN has a planned maintenance that will be impactful to the DCX OTN south route. They have indicated that during the change window, it is expected that services will be be impacted for up 4 hours during the maintenance window. If you have services that currently utilize the DCX OTN south path, it is advised to fail traffic to another non-impacted route during the change window.
DCX OTN Dark Fiber Provider MaintenancePlanned Maintenance

Schedule

April 21, 2026 12:00AM - 6:00AM MST

Components

Optical Transport Network

Locations

DCX-GYR1, DCX-PHX2

Description

The dark fiber provider for the DCX OTN has a planned maintenance that will be impactful to the DCX OTN north route. They have indicated that during the change window, it is expected that services will be be impacted for up the length of the maintenance window. If you have services that currently utilize the DCX OTN north path, it is advised to fail traffic to another non-impacted route during the change window.

History (Last 7 days)

EMERGENCY - DCX OTN Dark Fiber Provider MaintenancePlanned Maintenance

Description

The dark fiber provider for the DCX OTN has a planned maintenance that will be impactful to the DCX OTN south route. They have indicated that during the change window, it is expected that no services will be be impacted during the maintenance window but work within a vault containing DCX OTN dark fibers presents a risk. If you have services that currently utilize the DCX OTN south path, it is advised to fail traffic to another non-impacted route during the change window.


Components

Optical Transport Network


Locations

DCX-GYR1, DCX-PHX2


Schedule

April 12, 2026 10:00PM - April 13, 2026 6:00AM MST


April 13, 2026 6:01AM MST
UPDATE

Scheduled maintenance is complete.

April 12, 2026 10:00PM MST
UPDATE

Scheduled maintenance is starting.
DCX GYR1 Site Maintenance (Extended)Planned Maintenance

Description

DCX will be performing work site wide to reconfigure all infrastructure systems to support a new tenant. No expected interruptions to operations are expected during the maintenance window. Extending existing maintenance window to 4/12 (previously ending 3/31).


Components

Facility


Locations

DCX-GYR1


Schedule

March 31, 2026 11:59PM - April 12, 2026 11:59PM MST


April 12, 2026 11:59PM MST
UPDATE

Scheduled maintenance is complete.

March 31, 2026 11:59PM MST
UPDATE

Scheduled maintenance is starting.
DCX OTN Dark Fiber Provider MaintenancePlanned Maintenance

Description

The dark fiber provider for the DCX OTN has a planned maintenance that will be impactful to the DCX OTN north route. They have indicated that during the change window, it is expected that services will be be impacted for up the length of the maintenance window. If you have services that currently utilize the DCX OTN north path, it is advised to fail traffic to another non-impacted route during the change window. Note that an overlapping change impacting the north side is also scheduled. The provider will ensure that only one path will be affected at a time during the maintenance window to maintain service for those having redundant services across both paths.


Components

Optical Transport Network


Locations

DCX-GYR1, DCX-PHX2


Schedule

April 10, 2026 12:00AM - April 10, 2026 6:00AM MST


April 10, 2026 6:00AM MST
UPDATE

Scheduled maintenance is complete.

April 10, 2026 12:00AM MST
UPDATE

Scheduled maintenance is starting.
DCX OTN Dark Fiber Provider MaintenancePlanned Maintenance

Description

The dark fiber provider for the DCX OTN has a planned maintenance that will be impactful to the DCX OTN south route. They have indicated that during the change window, it is expected that services will be be impacted for up 4 hours during the maintenance window. If you have services that currently utilize the DCX OTN south path, it is advised to fail traffic to another non-impacted route during the change window. Note that an overlapping change impacting the north side is also scheduled. The provider will ensure that only one path will be affected at a time during the maintenance window to maintain service for those having redundant services across both paths.


Components

Critical Power, Critical Cooling, Internet Transit, Dashboard, Access Control, Facility, Optical Transport Network


Locations

DCX-GYR1, DCX-GYR1-S101, DCX-GYR1-S102, Global, DCX-PHX2


Schedule

April 9, 2026 10:00PM - April 10, 2026 6:00AM MST


April 10, 2026 6:00AM MST
UPDATE

Scheduled maintenance is complete.

April 9, 2026 10:00PM MST
UPDATE

Scheduled maintenance is starting.
DCX OTN OutagePartial Service Disruption

Incident Status

Partial Service Disruption


Components

Optical Transport Network


Locations

DCX-GYR1, DCX-PHX2



April 7, 2026 7:04AM MST
RESOLVED

Service has remained stable for an hour past provider maintenance window close time. Event is concluded.

April 7, 2026 2:56AM MST
MONITORING

At approximately 2:48am MST, all alarms cleared indicating service has been restored. While no further impact is expected, potential exists through the end of the provider maintenance window (ending at 6am MST). Monitoring through remainder of provider maintenance window.

April 7, 2026 2:37AM MST
IDENTIFIED

There is currently a maintenance by the dark fiber provider underway which was not communicated to DCX. The maintenance was planned for full disruption of the south path during their maintenance window which ends at 6am MST. The fiber provider is currently working to prioritize DCX fibers to restore service as soon as possible.

April 7, 2026 2:27AM MST
INVESTIGATING

Received alerts at approximately 1:42am MST that the DCX OTN south path composite line experienced a loss of light resulting in impact to service.