Planned Maintenance In Progress

Updated a few seconds ago

DCXGYR1 Intermittent Internet Transit ConnectivityPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Internet Transit

Locations

DCX-GYR1, DCX-GYR1-DS1, DCX-GYR1-DS2


September 9, 2025 11:34AM MST
[Identified] Attempts at repairs of the edge router were not successful. Continuing to troubleshoot.

August 22, 2025 7:36AM MST
[Identified] A DCX edge router was found to be suffering from hardware failure coupled with incorrect configuration on a redundant edge router resulted in the service disruption. Configuration on the redundant edge router has been corrected and service has been restored although redundancy is in a reduced state. Will continue to troubleshoot the problematic edge router.

August 22, 2025 5:53AM MST
[Investigating] Alerts have been received indicating that the DCX internet fabric is seeing intermittent connectivity resulting in service disruption.
GYR1 Site MaintenancePlanned Maintenance

Description

DCX will be performing work site wide to reconfigure all infrastructure systems to support a new tenant. No expected interruptions to operations are expected during the maintenance window.

Components

Critical Power, Critical Cooling, Internet Transit, Dashboard, Access Control, Facility, Optical Transport Network

Locations

DCX-GYR1, DCX-GYR1-DS1, DCX-GYR1-DS2, Global, DCX-PHX2

Schedule

October 27, 2025 12:00AM - December 2, 2025 12:00AM MST


October 27, 2025 12:00AM MST
[Update] Scheduled maintenance is starting.

Critical Power




Planned Maintenance

Critical Cooling




Planned Maintenance

Internet Transit




Planned Maintenance

Dashboard




Planned Maintenance

Access Control




Planned Maintenance

Facility




Planned Maintenance

Optical Transport Network




Operational

1

Upcoming Maintenances

0

Incidents Last 30 Days

9

Maintenances Last 30 Days

External Services

Cloudflare

Salesforce

Status.io

Locations

Scheduled Maintenance

DCX OTN Dark Fiber Provider MaintenancePlanned Maintenance

Schedule

November 3, 2025 1:00AM - 7:00AM MST

Components

Optical Transport Network

Locations

DCX-GYR1, DCX-PHX2

Description

The dark fiber provider for the DCX OTN has a planned maintenance that will be impactful to the DCX OTN south route. They have indicated that during the change window, it is expected that services will be be impacted for up to 4 hours. If you have services that currently utilize the DCX OTN south path, it is advised to fail traffic to another non-impacted route during the change window.

History (Last 7 days)

EMERGENCY - DCX OTN Dark Fiber Provider MaintenancePlanned Maintenance

Description

The dark fiber provider for the DCX OTN has a planned maintenance that will be impactful to the DCX OTN south route. They have indicated that during the change window, it is expected that services will be be impacted for up to 4 hours. If you have services that currently utilize the DCX OTN south path, it is advised to fail traffic to another non-impacted route during the change window.


Components

Optical Transport Network


Locations

DCX-GYR1, DCX-PHX2


Schedule

October 31, 2025 2:00AM - October 31, 2025 8:00AM MST


October 31, 2025 8:00AM MST
[Update] Scheduled maintenance is complete.

October 31, 2025 2:00AM MST
[Update] Scheduled maintenance is starting.
EMERGENCY - DCX OTN Dark Fiber Provider MaintenancePlanned Maintenance

Description

The dark fiber provider for the DCX OTN has a planned maintenance that will be impactful to the DCX OTN south route. They have indicated that during the change window, it is expected that services will be be impacted for up to 4 hours. If you have services that currently utilize the DCX OTN south path, it is advised to fail traffic to another non-impacted route during the change window.


Components

Optical Transport Network


Locations

DCX-GYR1, DCX-PHX2


Schedule

October 30, 2025 2:00AM - October 30, 2025 8:00AM MST


October 30, 2025 8:00AM MST
[Update] Scheduled maintenance is complete.

October 30, 2025 2:00AM MST
[Update] Scheduled maintenance is starting.
DCX OTN Dark Fiber Provider MaintenancePlanned Maintenance

Description

The dark fiber provider for the DCX OTN has a planned maintenance that will be impactful to the DCX OTN south route. They have indicated that during the change window, it is expected that services will be be impacted for up to 4 hours. If you have services that currently utilize the DCX OTN south path, it is advised to fail traffic to another non-impacted route during the change window.


Components

Optical Transport Network


Locations

DCX-GYR1, DCX-PHX2


Schedule

October 27, 2025 2:00AM - October 27, 2025 8:00AM MST


October 27, 2025 8:00AM MST
[Update] Scheduled maintenance is complete.

October 27, 2025 2:00AM MST
[Update] Scheduled maintenance is starting.